Online Terms of Purchase

By clicking “Buy Now,” “Purchase,” or any other phrase on the purchase button, entering your credit card information, or otherwise completing a purchase electronically or verbally, you (“Customer”) agree to be provided with products by Parkford LLC (“Company”) and are entering into a legally binding agreement subject to the following terms.

General Terms

Upon execution of this agreement, the Company agrees to provide jewelry purchased as outlined on the Company’s website at parkfordjewelry.com, Checkout Page, or other point of purchase.

•       Your order is not confirmed until you receive acknowledgment from the Company.

•       Orders cannot be canceled once placed. If an order was made in error, you must notify us within 24 hours at hi@parkfordjewelry.com. A 5% restocking fee will apply to cover non-refundable transaction fees.

Delivery

Domestic (U.S.)

Complimentary insured shipping is provided on all U.S. orders. Orders may ship via USPS or UPS depending on destination, order value, and service availability. APO/FPO/DPO addresses ship via USPS only.

•       In-stock items ship within 1–2 business days (Monday–Friday). Orders placed on weekends or holidays are processed the next business day.

•       Selecting an expedited shipping method affects transit time, not processing time. Your order still requires 1–2 business days to ship after placement.

•       Made-to-order pieces require approximately 6–8 weeks for production. Rush service may be available upon request for an additional fee.

•       Most shipments require signature confirmation upon delivery.

International (Canada)

•       Shipping is available to Canada via USPS. At checkout, you may select your preferred service and speed. Shipping costs vary by service and destination.

•       All taxes, duties, and applicable fees imposed by your country of residence are the customer’s responsibility.

•       Parkford LLC is not responsible for packages held or delayed by international customs. Please check with your local customs office for procedures and potential charges.

Upon Delivery

Customer agrees to inspect the order immediately upon receipt. Any damage, missing, or incorrect items must be reported within seven (7) days of delivery.

Payment & Refund Policy

•       Customer agrees to pay the purchase amount as stated on the website at the time of order.

•       Only ready-to-ship, in-stock items are eligible for return and refund. Returns must be initiated within 14 days of delivery.

•       Made-to-order, custom or personalized items, international orders, sale items, and gift cards are final sale and non-refundable.

•       Returned items must be unworn, in original condition, and packaged in the original gift box with all included materials.

•       Parkford will provide a prepaid, insured return label. The cost of shipping and insurance will be deducted from your refund. The exact cost will be shared before the label is issued.

•       Once the return is received and verified, a refund will be issued to the original payment method, minus any expedited shipping fees paid at checkout.

•       Non-compliance with return terms, or any wear and damage to the product, may result in adjustment or denial of the refund.

•       In the event of damaged jewelry upon delivery, Customer must notify the Company within seven (7) days. The Company will work with the Customer to provide a refund, repair, exchange, or credit.

Disclaimers & Release of Claims

By purchasing jewelry, the Customer acknowledges that natural variations occur in gemstones, metals, and finishes. These are not considered damages or defects. The Company is not responsible for personalization errors if incorrect information was provided by the Customer.

In no event will the Company be liable for direct, indirect, incidental, or consequential damages. Customer hereby releases the Company from any and all claims related to use, misapplication of information, or other issues related to the jewelry.

Limitation of Liability

YOU AGREE THAT UNDER NO CIRCUMSTANCES SHALL PARKFORD LLC BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR ANY OTHER DAMAGES ARISING OUT OF YOUR USE OF THE JEWELRY. IN NO EVENT SHALL PARKFORD LLC’S CUMULATIVE LIABILITY TO YOU EXCEED THE PURCHASE PRICE OF THE JEWELRY.

Governing Law

This agreement shall be governed by the laws of the State of Wisconsin. Any disputes shall be resolved in the courts of Wisconsin.

Entire Agreement

This agreement constitutes the entire agreement between the parties and supersedes all prior written or oral agreements.

Customer Acknowledgment

By placing an order, the Customer acknowledges that they have read, understood, and agreed to these Terms of Purchase.